Shipping Policy – qyotogorade

ZELORA ENTERPRISE delivers products across India.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders may take additional time to process during holidays, sales, high-demand periods or circumstances beyond our reasonable control.

2. Delivery Time

After dispatch, orders are generally expected to be delivered within approximately 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, logistical issues or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed to the customer at checkout before the order is completed.

4. Order Tracking

Where tracking information is available, it may be shared with the customer through the contact details provided at the time of ordering.

5. Incorrect Address

Customers are responsible for providing accurate and complete shipping information.

ZELORA ENTERPRISE shall not be responsible for delays or failed delivery caused by an incorrect, incomplete or inaccurate address or contact information provided by the customer.

6. Delivery Issues

If a customer receives a damaged, incorrect or materially different product, the customer should contact us as soon as possible and follow the Return & Refund Policy.

For shipping-related assistance: